The Purchase Process

All of our puppies on Itsy Puppy are current and updated in real-time.  We take photos of our pups when they become about 7-8 weeks old and then are published on our website, sent to people waiting on the priority list, and shared to the world.

 

    • Reservation is required as the first step so that no one else may reserve the puppy for themselves. In order to reserve a puppy, a non-refundable 50% deposit of the puppy price is required. The remaining 50% must be paid in full upon notice of the flight confirmation from the airline or at least 5 business days before shipment or pickup date.  In addition, you must return a signed copy of our contract/sales agreement with the final payment.  There are no exceptions to this process and this ensures that both parties are in contract and responsible.

 

    • The method of payment we offer is bank wire transfer into our business banking account or credit cards through Paypal only.  These are the preferred methods of payment for the reservation deposit as well.

 

    • By law, puppies age 8 weeks and younger are restricted to fly, but we like to wait until they are at least 11-12 weeks old and keep them with their mothers for as long as possible.  We ensure the health and quality care of our puppies to be top-notch and patience is much appreciated as there might be a waiting period until it is legal and approved by our APHIS accredited veterinarian for the puppy to take the flight.

  • When you pick up your puppy at the airport, please have these items ready:

        • A bottle of water

        • A blanket

        • Small amount of food

    • Please make sure to notify us when your puppy has safely arrived in its new home with you.  We deem it necessary for us to know that the puppy is safe and happy.